Question 1

What is included in the DIY Garland Kit?

Accepted Answer

Our DIY balloon garland kits contain everything you need to create your garland – all balloons (based on your size, will include the correct amount of balloons - mini, regular & large), balloon strip to attach your balloons, glue dots, a dual action pump for inflation and instructions to follow.

Question 2

What is the difference between standard and deluxe garlands?

Accepted Answer

Our Standard garlands use 100% latex balloons. They consist of a single layer of balloons, making them budget friendly and easy to inflate.

Our Deluxe garlands use double-stuffed balloons (two balloons layered together to achieve unique colours and an opaque look). They are commonly used by event stylists and industry professionals in large balloon displays.

Question 3

How do I place a custom order?

Accepted Answer

Option 1:  If you already have an idea of the colours you’d like to order, please head directly to our custom order page and choose your colours from the colour chart.

Option 2: Need a little help with your colour selection? You can email us hello@thepopuppartyco.com.au, we would love to assist! You can also reach us via Instagram DM, FB messenger or our website help form.

We well get back to you as soon as we can, and will walk you through the process.

Question 4

What is the turn around time for a custom order?

Accepted Answer

Turn around time for custom orders is 3-5 days before dispatch.

This timeframe may be extended if your order is placed during a sale period.

Please email our team (hello@eventsandcoechuca.com.au) if you require your custom order urgently and we can see if it is achievable.

Question 5

How long does it take to build a garland?

Accepted Answer

For our best seller, Extra Large, it will take approximately 1.5 - 2 hours to build the 4m garland.

Mini: 30 - 40 mins
Medium: 40 - 60 mins
Large: 1 - 1.5 hours
Overflowing: 2 – 2.5 hours

The process will be quicker if you have someone to help inflate and tie the balloons.

Question 6

What are your balloons made of?

Accepted Answer

We use high quality balloons made of natural rubber latex and are 100% plastic-free.

Question 7

Do I need helium to inflated my garland?

Accepted Answer

No helium is required for our balloon garlands. They are air-filled using a dual action pump (included in your kit) or by electric pump (if you have one).

If you retire your balloons to 'float', then helium is required.

Question 8

When do I inflate my balloons?

Accepted Answer

As the balloons for your garland filled with air, they will last for days.

We recommend building your garland a day or two before your event. Just keep it indoors (in a cool, dark place) prior to the day of your party.

Question 9

Is it difficult to inflate double-stuffed balloons?

Accepted Answer

It can be a little trickier to inflate double-stuffed balloons due to the two layers but generally it is similar to inflating a standard balloon.

FREQUENTLY ASKED